Propose Deficiencies

Allow non-registered users, such as tenants or residents, to propose deficiencies in a building via a public QR code-enabled form, without exposing full area details.

Propose Deficiency Banner

The Propose Deficiency page is a public-facing form designed for property management applications.
It lets anyone such as students in a residence, or tenants in an apartment building submit a deficiency without being a registered user of the platform.

This is ideal in scenarios where management does not want residents or the public to view detailed deficiency lists for an area, but still wants them to have the ability to report issues quickly.
A common use case is placing QR codes inside units or common areas so residents can scan and report problems directly to building management.

1

Scan QR Code for Area

Each unit or common space can have a unique QR code that links directly to the Propose Deficiency page for that area.
Residents simply scan it with their phone camera no login required.

Scan QR Code

2

Fill Out the Public Form

Once the page loads, the floor and area are already pre-validated.
Residents can simply:

  • Add a photo of the issue
  • Enter a description
  • Assign it to a trade/handyman (e.g., plumber, electrician, maintenance)

This ensures management receives structured, actionable data without residents navigating the full application.

Propose Deficiency Form

3

Submission and Review

When submitted, the deficiency is saved with a status of “Proposed”.
Building management can then:

  • Review and approve the deficiency, assigning it to their workflow
  • Or reject/delete the proposal if it’s invalid

Residents are not given access to existing deficiencies they can only propose new ones.

How Propose Deficiency Differs from Area Viewer

  • Area Viewer:
    Shows full details of an area (deficiencies, files, shop drawings, QR code tools).
    Best suited for site teams and internal staff.

  • Propose Deficiency:
    A lightweight public form that only allows submitting a new deficiency.
    Best suited for tenants, students, or non-registered users.

Together, these two features provide flexible control:

  • Keep internal visibility private, while still giving residents a simple way to report issues.

QR Codes for Public Access

QR codes are a central part of this feature.
Property managers can print and place QR codes throughout a building:

  • Unit-Specific QR Codes: Each apartment or dorm room has a QR code so tenants can propose issues tied to that specific area.
  • Common Space QR Codes: Hallways, lounges, or mechanical rooms can have their own codes for quick reporting.

This workflow enables residents to participate in building maintenance seamlessly, while management maintains full control and visibility.

Benefits for Property Management

  • Public Access: No need for tenants or students to create accounts.
  • Mobile-First: Entire workflow optimized for quick submission via phone.
  • Controlled Visibility: Management sees everything, residents only propose.
  • Efficient Assignment: Issues can be routed directly to the correct trade.
  • Tenant Engagement: Increases satisfaction by making reporting frictionless.